299bej's Terms and Conditions

1 General Terms & Conditions

By using the 299bej website and all related services, you agree to these terms and conditions. These terms form a binding agreement between 299bej ("we", "the platform") and the user ("you", "the player").

If you disagree with any part of these terms, please refrain from using our platform. 299bej reserves the right to modify these terms at any time, and any changes will be published on the platform.

2 Eligibility & Registration

To open an account and play on 299bej, you must meet the following requirements:

• You must be at least 18 years Minors are strictly prohibited from opening an account.
• You must be a legal resident of Bangladesh, and only one account per person is permitted.
• All information provided at the time of registration must be truthful, accurate, and complete.
• If a single person is found operating multiple accounts, both accounts will be cancelled and any deposited funds may be forfeited.
• Accounts cannot be opened in the name of a corporate entity or business.

We may request identity documents, proof of address, or other records for KYC (Know Your Customer) verification at any time. 299bej reserves the right to withhold withdrawals until verification is complete.

3 Account Security

Keeping your account secure is your responsibility. Protect your login credentials and never share them with anyone.

• Use a strong password — combine uppercase and lowercase letters, numbers, and special characters.
• Enabling two-factor authentication (2FA) significantly increases the security of your account.
• If you log in on a public or shared device, always log out after use.
• If you suspect unauthorized access to your account, notify our support team immediately.

4 Deposits & Withdrawals

The following rules apply to all financial transactions on 299bej:

• Deposits and withdrawals must be made using the same method — for example, if you deposit via bKash, your withdrawal must also be via bKash.
• Full account verification (KYC) is mandatory before any withdrawal can be made.
• If a bonus has been used, withdrawals cannot be made until the wagering requirement for that bonus has been met.
• 299bej may place a hold on payments for suspicious transactions until verification is complete.

5 Bonuses & Promotions

299bej offers various bonuses and promotional deals. These bonuses are subject to the following terms:

• Welcome Bonus: Applicable to the first deposit of newly registered users only. Each user is eligible for this bonus once.
• Wagering Requirement: Each bonus comes with a specific wagering requirement (e.g., 10x, 20x). Withdrawals are not permitted until the requirement is met.
• Bonus Validity: Every bonus must be used within a specified time frame. Once expired, the bonus will be automatically cancelled.
• Bonus Abuse: Any attempt to claim bonuses through multiple accounts or manipulation will result in all bonuses and winnings being voided.
• Maximum Bet Limit: During an active bonus, the maximum bet per round is BDT 500 or 10% of the bonus amount, whichever is lower.

6 Gaming Rules

All games on 299bej are operated by third-party software providers (such as Evolution, Pragmatic Play, and JILI). Game outcomes are determined by an RNG (Random Number Generator), which is completely fair and verifiable.

• Each game has its own rules. Please read them before you start playing.
• If a game is cancelled due to a technical error, the bet will be refunded.
• In Live Casino, the dealer's decision is final. No disputes will be accepted once a round is in progress.
• Sports Betting results will be determined in accordance with official authority announcements.
• Any attempt to cheat or use unauthorized software in any game will result in permanent account suspension.

7 Prohibited Activities

The following activities are strictly prohibited on 299bej. If detected, the account will be suspended and funds will be forfeited:

• Depositing funds from money laundering or illegal sources.
• Operating multiple accounts or using someone else's account.
• Playing using bots, scripts, or automated software.
• Exploiting platform vulnerabilities or technical glitches.
• Abusive or threatening behavior toward other players or staff.
• Registering with false information or attempting to bypass KYC verification.

8 Responsible Gaming

299bej believes gaming is a form of entertainment, not an addiction. We encourage all players to enjoy games responsibly.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit to keep your spending within budget.
• Self-Exclusion: You have the option to temporarily suspend your account for a set period if needed.
• Cooling-Off Period: A cooling-off option is available, ranging from 24 hours up to 30 days.
• Reality Check: View a summary of your gaming activity at set intervals.

If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact support.

9 Privacy Policy

Protecting your personal data is 299bej's highest priority. For details on how we collect, store, and use your information, please see our Privacy Policyis detailed there.

• Your personal information is never sold to third parties.
• Information may be shared with relevant authorities in cases involving legal obligations or fraud investigations.
• We keep your data secure using SSL encryption and protected servers.

10 Right to Suspend Service

299bej reserves the right to suspend or close accounts without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Suspected fraud, cheating, or manipulation.
• Security risks or the need for technical maintenance.
• Directives from legal or regulatory authorities.

Any valid balance (excluding bonuses) will be returned if your account is closed, though it may be held while an investigation is ongoing.

11 Limitation of Liability

299bej is not liable for the following:

• Game cancellation due to loss of internet connection or device issues.
• Delays or failed transactions caused by third-party payment providers.
• Any loss resulting from sharing your account details with others.
• Unexpected technical disruptions or force majeure situations.

In all cases, the maximum liability of 299bej shall not exceed the current balance in the player's account.

12 Changes & Contact

299bej may update these terms and conditions at any time. For significant changes, you will be notified via your registered email or SMS. Continued use of the platform after any changes will be considered your acceptance of the updated terms.

For any questions about these terms and conditions, please contact our support team: